Snowy Roads

Snowy Roads Privacy Policy

Version 1.2 • Updated October 24, 2026

Snowy Roads has no accounts and no ads. We collect only what the app and website need to work and to improve. We don't sell your data, and we don't use it to track you across other companies' apps or websites.

What we collect

  • Usage data. How the app and website are used, such as screens viewed and features used, with technical details such as the app version, device model and iOS version, and the vehicle settings you choose. It's recorded under a random ID and isn't linked to you.
  • Location. If you allow location access, we use your location to show where you are on the map and to measure travel times from where you are. For travel times, your location is sent to our server and our directions provider, and it isn't linked to you.
  • Route alert data. When you open route alerts, the app registers your device: a random ID it creates, the push token Apple issues, the app version and your vehicle settings. When you set up alerts, we also receive the routes and alert settings you choose.
  • Feedback. If you send feedback: your message, your email address if you give it, and technical details and settings that help us fix the problem.
  • Tips. Apple processes tips, and we never see your payment details.

Everything else, such as your settings and the destinations you follow, stays on your phone except as part of the data above. Like any website, our servers see your IP address when the app or website connects; we don't use it to identify you.

How we use it

We use your data to provide Snowy Roads' features, such as travel times, route alerts and maps; to understand how Snowy Roads is used and fix problems; and to reply to you. We don't use it for advertising, we don't sell or rent it, and we don't combine it with data from other companies.

Who we share it with

We share data only with service providers that help us run Snowy Roads: hosting and databases (Vercel, MongoDB Atlas, Cloudflare), maps and directions (Mapbox, Amazon Web Services), weather alert maps (the U.S. National Weather Service), usage analytics (Mixpanel), notifications and tips (Apple), and notifications to us about feedback and website errors (Pushover). We require them to use it only to provide their services to us and to protect it as this policy describes.

Two outside parties work under their own privacy policies:

  • Mapbox's map software collects usage data, and your location when the map shows it, for Mapbox, which Mapbox says it doesn't link to you. In the app, you can turn this off from the ⓘ button on any map.
  • Traffic cameras and webcams load from the organizations that publish them, such as Caltrans and YouTube. They see your IP address and may set cookies that can follow you across other websites.

How long we keep it

  • Usage data: under our analytics provider's retention settings; website error reports, 30 days.
  • Location: never stored with an ID. Each travel time is kept for up to a day with the spot it was measured from.
  • Route alert data: while your alerts are on, and afterward, with no set end date, so we can look into a missed or unexpected alert.
  • Feedback: with no set end date, as a record of the problem.

Your choices

  • You can turn off location access and notifications at any time in iOS Settings.
  • Turning off a route's alerts in the app ends them at once.
  • There are no accounts, so we can't find or delete one person's records.

Children

Snowy Roads is for a general audience and isn't directed at children under 13. We don't knowingly collect their personal information.

California, the EU and the UK

We don't sell or share personal information as California law defines those terms. On the website, Mixpanel records nothing from a browser that sends a Do Not Track signal.

We use data to provide the features you use and, for usage analytics, on the basis of our legitimate interest in keeping Snowy Roads working well. Our service providers are mainly in the United States, so your data may be processed there. If you're in the EU or the UK, you can complain to your local data protection authority.

On the website

snowyroads.app counts page views and feature use with Mixpanel, under a random ID kept in a cookie, and with Vercel's page counts, which use no cookies. Mixpanel may estimate a visit's city and country from its IP address, and the site's fonts load from Adobe Fonts, which sees your IP address. We don't identify website visitors.

Changes

When this policy changes, we'll update this page and the date at the top.

Contact

Questions about this policy: support@snowyroads.app.